Text message terms

Last updated November 4, 2026

These terms apply to text messages from TideyTap Cleaning (“TideyTap”).

• Program: TideyTap booking and service messages: booking confirmations, appointment reminders, arrival and schedule updates, payment notices, and replies to your questions. Job applicants and staff may also receive hiring and scheduling messages.
• How you opt in: by checking the text message box when you book or apply, or by texting us first. Consent is not a condition of any purchase.
• Frequency: message frequency varies, usually a few messages per booking. We don’t send promotional texts before 8 am or after 8 pm in your time zone.
• Cost: message and data rates may apply.
• Opt out: reply STOP to any message to stop receiving texts. You’ll get one confirmation and no further texts unless you opt in again.
• Help: reply HELP, or email TideyTapCleaning@tideytap.com.
• Please don’t text “CANCEL” to cancel a booking; it opts you out of all texts. Cancel bookings in your account.
• Carriers are not liable for delayed or undelivered messages.
• Privacy: we do not sell or share your mobile number or text opt-in information with third parties or affiliates for marketing. See our Privacy policy.